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Pre-Order & Shipping Details — U.S. VER.

PRE-ORDER FULFILLMENT PROCESS

Inventory Arrival → Warehouse Receiving & Inspection → Order-Number Fulfillment → Your Order Ships

The U.S. release date is not a guaranteed EVE PINK shipping date. Once inventory is received, our warehouse team begins receiving, inspection, and order processing as quickly as possible.

U.S. RELEASE DATE & INVENTORY ARRIVAL

U.S. Version inventory typically arrives before or around the official U.S. release date; however, inventory arrival dates are not guaranteed.

Depending on the manufacturer, distributor, carrier, shipment schedule, or other circumstances outside of EVE PINK's control, inventory may arrive earlier than expected, on the release date, or after the official release date.

When inventory arrives before the release date, we may begin receiving, inspection, and order preparation in advance. However, early inventory arrival does not guarantee that every order will be processed or shipped on the release date.

ORDER FULFILLMENT

As soon as inventory is received, our warehouse team begins:

  • Receiving, counting, and organizing the shipment
  • Inspecting products for accuracy and visible damage
  • Preparing inventory for individual order fulfillment
  • Processing orders by order number, with earlier pre-orders processed first
  • Packing and verifying each order before shipment

Orders placed closer to the release date may require additional processing time because earlier pre-orders are already ahead in the fulfillment queue.

Once your order ships, you will receive a shipping confirmation email with tracking information.

HIGH-VOLUME RELEASES

For high-volume releases, fulfillment may take approximately 7–9 business days after inventory arrives at EVE PINK and warehouse processing begins.

This is an estimated timeframe and is not guaranteed. Major releases may involve hundreds or thousands of individual orders, and fulfillment may take longer depending on inventory arrival, shipment size, order volume, receiving and inspection requirements, or other operational circumstances.

Our warehouse team processes each order as quickly and accurately as possible while maintaining order-number priority.

PRE-ORDER + IN-STOCK ITEMS

If your order contains both pre-order and in-stock items, we will hold the entire order until all items are available and ready for fulfillment.

If you need an in-stock item sooner, please place a separate order.

PRE-ORDER CANCELLATION

ALL PRE-ORDER SALES ARE FINAL.

Pre-orders cannot be canceled due to a change of mind, release delays, shipment or inventory arrival delays, changes in estimated arrival or fulfillment timelines, or processing times, except where otherwise required by applicable law or EVE PINK policy.