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ITZY (있지) - 2022 SEASON'S GREETINGS [BEST FRIENDS FOREVER]
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EFFECTIVE 12.15.21 - AFTER PRODUCTION, THE MANUFACATURER FOUND AN ERROR WITH RYUJIN'S BIRTHDAY ON THE DIARY SO THEY ARE PROVIDING STICKER THAT COULD FIX THE ERROR. THEREFORE, RELEASING DATE HAS BEEN POSTPONED TO DEC 17TH-DEC 20TH, 2021.
The expected release date is 12.14.21, however, due to HIGH-DEMAND AND HOLIDAY SEASON, it may take up to 2-3 weeks after the release date for us to receive the shipment. Please note that this is not a guaranteed time frame as we may receive it earlier OR later than expected. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
DUE TO THE HOLIDAY SEASON, THERE IS NO GUARANTEE THAT SG WILL ARRIVE BEFORE CHRISTMAS 2021.
Depending on the volume of pre-orders, fulfillment processing could take longer than expected.
Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
- Regarding all of the SEASON'S GREETINGS outbox cases (PLEASE READ):
"OUTBOX CASE" is only for protecting the contents inside. With that stated, refunds or exchanges are impossible due to the outbox case being damaged (cracked, torn, bent, etc.) during in-transit of delivery.
So, please refer to the above when you order season's greetings. As we have already been informed, we aren't responsible for the above reasons.
Product Details:
- Desk Calendar
- Photobook
- Diary
- Sticker Set
- Behind DVD
- Postcard Set
- Photocard Set
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.
