LE SSERAFIM (르세라핌) OFFICIAL LIGHT STICK
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Low stock
[MAXIMUM 2 PER ORDER/PERSON]
The Expected Release Date is MAY 08, 2023 however, due to HIGH-DEMAND, it may take up to 1-3 weeks after the release date for us to receive the shipment. So please order WITH knowing/understanding of this timeline before ordering. Please note that this is not a guaranteed time frame as we may receive it earlier OR later than expected. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Once we receive it from Korea, our shipping team will begin fulfillment processing on a first-order, first-serve basis and will try our best to send it out as soon as possible, however, we can't guarantee any arrival dates to the customers depending on USPS or UPS. Please understand that we do not have control over those shipping carriers. Therefore, if your lightstick does not arrive on time (BEFORE THE CONCERT), we can't be responsible and can't refund or cancel the order for the reasons above.
DEPENDING ON THE VOLUME OF ORDERS, FULFILLMENT PROCESSING COULD TAKE LONGER THAN EXPECTED.
Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
- Regarding all of the LIGHTSTICK outbox cases (PLEASE READ):
"OUTBOX CASE" is only for protecting the contents inside. With that stated, refunds or exchanges are impossible due to the outbox case being damaged (cracked, torn, bent, etc.) during the in-transit of delivery.
So, please refer to the above when you order light sticks. As we have already been informed, we aren't responsible for the above reasons.
PRODUCT DETAILS:
- 1 Light Stick
PRODUCT INFO:
- All the light sticks are fully reviewed & inspected by the Eve Pink quality control team to make sure they are functioning properly.
- PLEASE TAKE THE BATTERIES OUT WHEN NOT IN USE!
- ALL SALES ARE FINAL, WITH NO RETURN & NO EXCHANGE!
IMPORTANT NOTES:
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made for protecting the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc. on the cover cannot be a reason for exchange or return.
** The outer box/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutout etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.