[PRE-ORDER] (U.S. VER.) ATEEZ (에이티즈) 11TH MINI ALBUM - [GOLDEN HOUR : PART.2] (DIGIPAK VER. + POP-UP EXCLUSIVE PHOTOCARD)
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The release date is 11/15/24. U.S. (DIGIPAK) version albums will be available for in-store purchases on 11/15/24 at our retail stores. For in-store pickup orders, they will be ready on the same date as the release date. Our shipping team will begin fulfillment processing for mail orders on a first-order, first-serve basis.
Depending on the pre-order volume, fulfillment processing could take longer than expected.
Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.
ATTENTION: Due to the heavy volume of pre-orders, which has been started since October 25, 2024, for pre-order, here are some guidelines for fulfillment processing. Please read before placing pre-orders so you do not worry about your order.
(1) We expect to receive the shipment and have it available on November 15th, 2024
(2) Once we receive our shipment, we have to inspect the albums.
(3) We will start fulfillment by the order number we received, meaning we will start from the pre-orders that have been submitted starting from October 25th, 2024.
(4) If you placed a pre-order recently close to the release date, near November 15th, 2024, it will take longer than expected due to the heavy volume of pre-orders.
(5) Once we receive the shipment, we expect to fulfill all orders within 1-2 weeks (counting only business days). We will try our best to complete all orders within 7-9 business days of processing time starting from the day of receiving all albums. However, depending on the volume of orders, it could take longer without further notice.
IMPORTANT: If you order any pre-orders with in-stock albums, they will be held until all albums are ready to be shipped or picked up at a specific location you choose.
PRODUCT DETAILS (specific inclusion details on this website are subject to change and adjustment without notice based on product updates, market conditions, and other factors given by the manufacturer company):
- DIGIPAK VER. [US VER]
- Cover
- Photobook
- CD
- Slide Film
- Photocard (Random 1 out of 6)
- Logo Sticker
- Bookmark
US VER POP-UP EXCLUSIVE PHOTOCARD (Included Inside Album):
PLEASE KEEP IN MIND THAT WE ALSO RECEIVE THE ALBUMS WITHOUT ANY SPECIFIC MEMBER VERSIONS, SO WE UNAVOIDABLY RECEIVE RANDOM VERSIONS OF ALBUMS. THEREFORE, WE REGRET THAT WE CANNOT FULFILL SPECIFIC MEMBER VERSION REQUESTS FROM CUSTOMERS AS WE ARE UNABLE TO DETERMINE THE SPECIFIC MEMBER VERSION. WE ASK FOR YOUR UNDERSTANDING IN THIS MATTER.
- [POP-UP] Exclusive Photocard SAD POTATO VER. (Random 1 out of 8)
- US K-POP POP-UP STORE EXCLUSIVE PHOTOCARD
- POP-UP EXCLUSIVE VER. photocard differs from Hello82, Barnes & Noble, Target, and any other US department store.
- All sales for US ver. counts towards the US Billboard charts.
- U.S. Exclusive Photocard PEARL VER. (Random 1 out of 8)
** Strictly limited to a maximum of 4 copies per order for the (US Ver.). If more than 4 albums are purchased within a single order, any additional albums will be automatically canceled.
IMPORTANT NOTES (DISCLAIMERS):
- The release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made to protect the product underneath. Damage (crushing/tearing/puncturing), spots, scratches, flaws, discoloration, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Any fine spots, scratches, flaws, or textural conditions on any products and printed material (including photocards) cannot be a reason for exchange or return. Due to the thin paper material of some products, corners may naturally curl, bend, fold, or slightly tear during packaging/delivery; therefore, it cannot be a reason for exchange or return.
*** The outer box/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutouts, etc., on the outer box/case/cover, may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.