ATEEZ (에이티즈) - OFFICIAL LIGHTINY KEYRING VER.2
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[MAXIMUM 2 PER ORDER/PERSON]
ATTENTION! PLEASE READ BEFORE YOU PLACE A PRE-ORDER FOR ATEEZ - OFFICIAL LIGHTSTICK VER. 2:
- We have explained all estimated arrival times to our warehouse and processing details below, please read before you purchase the lightstick
- Since we thoroughly explained, we can't guarantee the delivery date for the customers so please order with a consideration
- Once the order is submitted, we can't cancel or refund it even if we could not ship it before your concert time
- For CALIFORNIA concerts, we cannot 100% guarantee that customers can get it before the concert since we have to send it from TEXAS, so please order with your own decision.
- For the TEXAS concert, we will be able to ship your lightstick before the concert but as explained, we can't guarantee so please order with knowing/understanding of this matter.
- Once you submit the order, we will consider that you read/understood this matter and agreed to not cancel the order and we can't cancel any order for this lightstick.
- If you purchase more than 2 lightsticks even with the limitation, we will automatically cancel your order.
The Expected Release Date is between (LATE) OCT - (EARLY) NOV 2022 and it usually takes us 3-5 business days, or in certain cases, it may take up to a week to receive the shipment to our warehouse.
Once we receive it from Korea, our shipping team will begin fulfillment processing on a first-order, first-serve basis and will try our best to send it our as soon as possible, however, we can't guarantee any arrival dates to the customers which is depending on USPS or UPS. Please understand that we do not have control over those shipping carriers. Therefore, if your lightstick does not arrive on time, we can't be responsible and can't refund or cancel the order for the reasons above.
DEPENDING ON THE VOLUME OF ORDERS, FULFILLMENT PROCESSING COULD TAKE LONGER THAN EXPECTED.
Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
PRODUCT DETAILS:
- 1 Light Stick Keyring
PRODUCT INFO:
- All the light sticks are fully reviewed & inspected by Eve Pink quality control team to make sure they are functioning properly.
IMPORTANT NOTES:
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made for protecting the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc. on the cover cannot be a reason for exchange or return. The inner sleeve may be affected due to the contact with the product cannot be a reason for exchange or return.
- PLEASE TAKE THE BATTERIES OUT WHEN NOT IN USE!
- ALL SALES ARE FINAL, WITH NO RETURN & NO EXCHANGE!
** The outer box/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutout, etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.