ATEEZ (에이티즈) ALBUM - [ZERO : FEVER Part.3]
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The expected release date is 09.15.21 and it usually takes us 3-5 business days or in certain cases, it may take up to a week to receive the shipment. However, due to high-demand and large volume of pre-orders for the ATEEZ pre-order, it may take up to 1-3 weeks after the release date for us to fulfilled the pre-orders we received. Please note that this is not a guaranteed time frame as we may able to fulfill earlier or later than expected. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Depending on the volume of pre-orders, fulfillment processing could take longer than expected.
Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
PRODUCT DETAILS:
- Photo Booklet
- CD
- Sticker
- Postcard Set
- Photocard (Random 1 out of 16)
FIRST-PRESS / PRE-ORDER ONLY:
- Poster (Folded or Unfolded)
- Photocard (Random 1 out of 8 - NOT guaranteed for all first press/preorder, randomly included like a lottery)
- Polaroid (NOT guaranteed for all first press/preorder, randomly included like a lottery)
POSTER: You MUST select the UNFOLDED POSTER option BEFORE adding the item to your cart.
- If you choose UNFOLDED then it will be SHIPPED SEPARATELY!
*If an album has an assigned version poster, then that version poster will be sent out along with the same version album. However, if that version poster is unavailable, then a RANDOM version will be sent out.
If you purchase the album with an UNFOLDED poster, please keep in mind that the poster is shipped separately in a tube and it may not be delivered at the same time as your album. If you receive one item but not the other, please allow for 3-5 business days for all items to arrive. If you do not receive it by then, please email us at customerservice.evepink@gmail.com.
*Outbox/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutouts, etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
RETURN POLICY
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please visit our FAQ page.
IN-STORE PICKUP POLICY
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.
Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.
We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.